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Market inclusiveness data

Product and customer data

L & G Customer base vs UK Population by Segment

Segment Description UK Population% Group%
Basic Beginners Cost conscious individuals on low incomes with little financial sophistication twenty three% 14%
Striving Transactors Tech savvy, time conscious individuals with high levels of digital engagement starting out on their financial journey 16% 17%
Switched-On Planners Affluent young families enjoying life whilst preparing for their future 12% twenty four%
Sensible & Secure Middle income and mature, secure and comfortable with their finances 17% twenty two%
Constrained Greys Low income older singles and couples with little financial engagement 10% 6%
Wealthy Demanders Wealthy, financially sophisticated couples, either retired or approaching retirement 7% 8%
Contented Seniors Retirees enjoying a comfortable life from their modest pensions 15% 9%
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